Domain 2 β€” Module 7 of 10 70%
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Domain 2: Manage and Maintain Devices Free ⏱ ~10 min read

Control Admin Rights with EPM

Endpoint Privilege Management lets standard users run specific apps with elevated permissions β€” without giving them permanent local admin rights. Zero Trust for the desktop.

What is Endpoint Privilege Management?

Simple explanation

Think of EPM like a bouncer who checks your ID before letting you into the VIP section.

Normally, standard users can’t install software or change system settings β€” they don’t have the β€œVIP pass” (local admin rights). But sometimes they genuinely need to run a specific app that requires admin permissions β€” like a printer driver or a development tool.

EPM lets them request temporary elevation for that specific app. Depending on your policy, it either auto-approves (the bouncer recognises them), asks for a business justification (the bouncer checks the list), or requires a manager’s approval (the bouncer calls upstairs). Once done, they’re back to standard user β€” no permanent admin rights.

The three elevation types

EPM Elevation Types
FeatureAutomaticUser-ConfirmedSupport-Approved
How it worksApp elevates silently β€” no user interactionUser provides a business justification before elevationUser requests elevation, IT admin approves or denies
User experienceSeamless β€” like having admin rights for that appPrompt appears asking why they need itRequest submitted β†’ wait for approval β†’ then run
IT involvementNone (policy-driven)None (justification logged but not reviewed)Yes β€” admin reviews and approves each request
Best forKnown-safe apps that always need elevationApps that sometimes need elevation β€” audit trail neededSensitive apps where IT must explicitly approve each use
ExamplePrinter driver installerDeveloper tool that occasionally needs adminSoftware that modifies system settings
Security levelLowest (most permissive)MediumHighest (most restrictive)

How EPM works

Step 1: Remove local admin rights

Use Intune’s Account Protection policy (from Module 7) to remove users from the local Administrators group. Now they’re standard users.

Step 2: Create elevation rules

In Intune admin center β†’ Endpoint security β†’ Endpoint Privilege Management:

Rule SettingWhat It Controls
File nameWhich executable can be elevated (e.g., setup.exe)
File pathWhere the file lives (e.g., C:\Tools\)
File hashSHA-256 hash of the specific file version
CertificatePublisher certificate that signed the file
Elevation typeAutomatic, user-confirmed, or support-approved
Child process behaviourWhether child processes also run elevated

Step 3: Assign to groups

Target the elevation policy to device or user groups β€” just like any other Intune policy.

Real-world example: Chen Wei at Meridian Bank

AppElevation TypeWhy
Approved printer driversAutomaticIT has verified these drivers β€” safe to auto-elevate
Visual Studio (developer team)User-confirmedDevelopers need it daily, but log the justification for audit
Legacy banking app installerSupport-approvedOnly IT should approve installs of this sensitive financial software
Unknown/unsigned executablesBlocked (default behaviour)Standard users can’t elevate anything not in the EPM policy
Exam tip: EPM requires Intune Suite

EPM is part of the Microsoft Intune Suite β€” it’s an add-on licence, not included in standard Intune. The exam may test this:

  • Intune Plan 1 (included in M365 E3/E5) β†’ standard Intune features
  • Intune Suite (add-on) β†’ EPM, Remote Help, Advanced Analytics, Tunnel for MAM, Cloud PKI, Enterprise App Catalog

If a question asks β€œwhat licence is needed for EPM?” β€” the answer is Intune Suite (or Intune Plan 2, which includes the Suite).

Deep dive: EPM reporting and audit

Every elevation event is logged and reportable:

  • Who elevated (user account)
  • What was elevated (file name, hash, path)
  • When the elevation occurred
  • Why (business justification for user-confirmed elevations)
  • Approval details (for support-approved elevations)

Chen Wei uses these reports for compliance audits β€” the banking regulator wants evidence that admin rights are controlled and justified. EPM’s built-in reporting provides this without additional tools.

🎬 Video walkthrough

Flashcards

Question

What are the three EPM elevation types?

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Answer

1. Automatic β€” app elevates silently, no user interaction. 2. User-confirmed β€” user provides a business justification before elevation. 3. Support-approved β€” user requests, IT admin must approve before elevation occurs.

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Question

What licence is required for Endpoint Privilege Management?

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Answer

EPM requires the Microsoft Intune Suite add-on licence (or Intune Plan 2). It's not included in standard Intune Plan 1 that comes with M365 E3/E5.

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Question

How does EPM identify which apps can be elevated?

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Answer

EPM rules can match apps by file name, file path, SHA-256 hash, or publisher certificate. Multiple criteria can be combined for precise targeting. File hash is the most specific; certificate is the broadest.

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Knowledge Check

Knowledge Check

Chen Wei removed all users from the local Administrators group at Meridian Bank. Now a developer can't install Visual Studio updates β€” they require admin rights. The developer needs this daily. What's the best EPM approach?

Knowledge Check

A user at Meridian Bank tries to run an unsigned executable they downloaded from the internet. EPM is configured but there's no rule for this file. What happens?


Next up: Intune Suite: Apps, Analytics & Remote Help β€” the Enterprise App Catalog, Advanced Analytics, and Remote Help capabilities.