Email Prompts
AI prompts for drafting, replying, triaging, and managing emails like a pro.
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Cold Outreach Email
Draft a compelling cold outreach email that gets opened and replied to
⭐ M365
🟢 GPT
🟠 Claude
PolishDraft a cold outreach email to [RECIPIENT ROLE] at [COMPANY] about [YOUR OFFERING]. Structure: (1) Subject line — personalised, curiosity-driven, under 8 words, (2) Opening — reference something specific about their company or role (show you did research), (3) Value prop — one clear sentence on what you offer and why it matters to them, (4) Social proof — one brief example or metric from a similar company, (5) CTA — one specific, low-commitment ask (15-min call, not "let me know"). Keep the entire email under 120 words. No attachments, no links in first email.
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Customer Apology Email
Draft a sincere apology email that acknowledges the issue, takes responsibility, and rebuilds trust
⭐ M365
🟢 GPT
🟠 Claude
🔵 Gemini
PolishDraft an apology email to a customer regarding [ISSUE]. The email must: (1) Acknowledge the problem specifically — do not be vague, (2) Take responsibility without making excuses, (3) Explain what happened in simple terms, (4) Detail what we are doing to fix it right now, (5) Describe what we are doing to prevent it from happening again, (6) Offer appropriate compensation or goodwill gesture if applicable, (7) Provide a direct contact for follow-up. Tone: sincere, empathetic, professional. Keep under 200 words.
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Delivering Bad News Professionally
Write an email that delivers bad news with empathy
⚡ M365
🟢 GPT
⭐ Claude
PolishDraft an email delivering: [BAD NEWS]. Include: (1) State the news directly first, (2) Explain the reason briefly, (3) Acknowledge impact, (4) Outline what we are doing, (5) Next steps, (6) Offer to discuss. Tone: empathetic, direct, accountable.
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Email Thread Summariser
Summarise a long email thread into key points, decisions, and action items
⭐ M365
🟢 GPT
🟠 Claude
PolishSummarise this email thread concisely. Include: (1) Topic — what this thread is about in one sentence, (2) Participants — who is involved and their roles, (3) Timeline — when it started and key dates mentioned, (4) Key Points — the main arguments or updates from each participant, (5) Decisions Made — any agreements or approvals, (6) Action Items — tasks with owners, (7) Current Status — where things stand right now, (8) My Required Action — what I specifically need to do next.
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Internal Announcement Email
Draft a clear, engaging internal announcement for company-wide or team communications
⭐ M365
🟢 GPT
🟠 Claude
PolishDraft an internal announcement email about [TOPIC] for [AUDIENCE — all staff / department / leadership]. Structure: (1) Subject line — clear and informative, (2) Opening — what is happening and why it matters, (3) Key Details — the who, what, when, where in bullet points, (4) Impact — how this affects the audience specifically, (5) Action Required — what people need to do (if anything), (6) Timeline — key dates, (7) FAQ — 3 anticipated questions with answers, (8) Contact — who to reach out to for questions. Tone: [professional / excited / reassuring — depending on the news].
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Issue Escalation Email
Draft a clear, professional escalation email that gets results without burning bridges
⭐ M365
🟢 GPT
🟠 Claude
PolishDraft an escalation email about [ISSUE] to [RECIPIENT/ROLE]. Structure it as: (1) Subject line that conveys urgency without alarm, (2) Brief context — what the issue is and when it started, (3) Impact — how this is affecting the business/team/customer right now, (4) Actions already taken — what has been tried so far, (5) Specific ask — exactly what you need from the recipient, (6) Deadline — when a response or action is needed by. Tone: factual, urgent but professional, solution-oriented. Avoid blame.
Draft an email negotiating [WHAT — pricing / terms / timeline / scope] with [RECIPIENT]. Be firm but fair. Present your position with reasoning, propose a compromise, and keep the relationship positive.
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Polite Decline Email
Professionally decline a request, invitation, or proposal while maintaining the relationship
⭐ M365
🟢 GPT
🟠 Claude
🔵 Gemini
PolishDraft a polite but clear email declining [REQUEST/INVITATION]. The email should: (1) Thank them for thinking of me/us, (2) Clearly state that I am unable to accept, (3) Give a brief, professional reason without over-explaining, (4) Offer an alternative if appropriate — suggest another person, different timing, or a smaller commitment, (5) End on a positive note that keeps the door open for future opportunities. Tone: respectful, warm, definitive. Keep under 120 words.
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Post-Meeting Follow-Up Email
Draft a professional follow-up email summarising what was discussed and next steps
⭐ M365
🟢 GPT
🟠 Claude
PolishDraft a follow-up email after my meeting about [TOPIC] with [ATTENDEES]. Include: (1) Thank them for their time, (2) Summarise the key points discussed (3-4 bullets), (3) List the agreed action items with owners and deadlines, (4) Confirm the next meeting date if one was scheduled, (5) Attach or reference any documents mentioned. Tone: professional, warm, action-oriented. Keep it under 200 words.
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Priority Email Triage
Quickly triage and respond to your most important emails with AI-drafted replies
⭐ M365
PolishReview my unread emails and identify the top 5 that need my attention most urgently. For each one: (1) Sender and subject, (2) Why it is urgent — deadline, escalation, decision needed, (3) Suggested response — a draft reply I can review and send, (4) Estimated time to handle. Sort by urgency with the most critical first.
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Professional Email Rewrite
Transform a casual or rough email draft into a polished, professional message
⭐ M365
🟢 GPT
🟠 Claude
🔵 Gemini
PolishRewrite this email in a professional tone that conveys urgency without being aggressive. Keep it under 150 words. Maintain the core message but make it suitable for a senior leadership audience. Preserve any specific dates, numbers, or action items mentioned.
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Professional Thank You Email
Write a genuine thank you that strengthens the relationship
⭐ M365
🟢 GPT
🟠 Claude
PolishWrite a thank you to [RECIPIENT] for [WHAT]. Make it: (1) Specific about impact, (2) Genuine, (3) Under 100 words, (4) Include forward-looking statement. Avoid generic phrases.
Draft an email asking [PERSON] to be a reference for [OPPORTUNITY]. Include: why you are asking them specifically, what the opportunity is, what topics they might be asked about, and make declining easy.
Write an introduction connecting [PERSON A] and [PERSON B]. Include: (1) Context on why they should connect, (2) One sentence about each person, (3) Suggestion for what to discuss, (4) Make it easy to reply. Tone: warm, brief.
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