Email Prompts Prompts — Free AI Prompts for M365 Copilot
AI prompts for drafting, replying, triaging, and managing emails like a pro. Free, copy-paste AI prompts for M365 Copilot, ChatGPT and Claude.
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Cold Outreach Email — Free M365 Copilot AI Prompt
Free intermediate AI prompt: Cold Outreach Email — draft a compelling cold outreach email that gets opened and replied to. Works in M365 Copilot.
M365
GPT
Claude
PolishDraft a cold outreach email to [RECIPIENT ROLE] at [COMPANY] about [YOUR OFFERING]. Structure: (1) Subject line — personalised, curiosity-driven, under 8 words, (2) Opening — reference something specific about their company or role (show you did research), (3) Value prop — one clear sentence on what you offer and why it matters to them, (4) Social proof — one brief example or metric from a similar company, (5) CTA — one specific, low-commitment ask (15-min call, not "let me know"). Keep the entire email under 120 words. No attachments, no links in first email.
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Customer Apology Email — Free M365 Copilot AI Prompt
Free AI prompt: draft a sincere apology email that acknowledges the issue, takes responsibility, and rebuilds trust. Works in M365 Copilot. Tag: email.
M365
GPT
Claude
Gemini
PolishDraft an apology email to a customer regarding [ISSUE]. The email must: (1) Acknowledge the problem specifically — do not be vague, (2) Take responsibility without making excuses, (3) Explain what happened in simple terms, (4) Detail what we are doing to fix it right now, (5) Describe what we are doing to prevent it from happening again, (6) Offer appropriate compensation or goodwill gesture if applicable, (7) Provide a direct contact for follow-up. Tone: sincere, empathetic, professional. Keep under 200 words.
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Delivering Bad News Professionally — Free Claude AI Prompt
Free advanced AI prompt for managers: write an email that delivers bad news with empathy. Works in Claude. Tags: email, bad-news.
M365
GPT
Claude
PolishDraft an email delivering: [BAD NEWS]. Include: (1) State the news directly first, (2) Explain the reason briefly, (3) Acknowledge impact, (4) Outline what we are doing, (5) Next steps, (6) Offer to discuss. Tone: empathetic, direct, accountable.
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Email Thread Summariser — Free M365 Copilot AI Prompt
Free beginner AI prompt: Email Thread Summariser — summarise a long email thread into key points, decisions, and action items. Works in M365 Copilot.
M365
GPT
Claude
PolishSummarise this email thread concisely. Include: (1) Topic — what this thread is about in one sentence, (2) Participants — who is involved and their roles, (3) Timeline — when it started and key dates mentioned, (4) Key Points — the main arguments or updates from each participant, (5) Decisions Made — any agreements or approvals, (6) Action Items — tasks with owners, (7) Current Status — where things stand right now, (8) My Required Action — what I specifically need to do next.
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Internal Announcement Email — Free M365 Copilot AI Prompt
Free beginner AI prompt for HR teams: draft a clear, engaging internal announcement for company-wide or team communications. Best on M365 Copilot.
M365
GPT
Claude
PolishDraft an internal announcement email about [TOPIC] for [AUDIENCE — all staff / department / leadership]. Structure: (1) Subject line — clear and informative, (2) Opening — what is happening and why it matters, (3) Key Details — the who, what, when, where in bullet points, (4) Impact — how this affects the audience specifically, (5) Action Required — what people need to do (if anything), (6) Timeline — key dates, (7) FAQ — 3 anticipated questions with answers, (8) Contact — who to reach out to for questions. Tone: [professional / excited / reassuring — depending on the news].
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Issue Escalation Email — Free M365 Copilot AI Prompt
Free intermediate AI prompt for IT admins: draft a clear, professional escalation email that gets results without burning bridges. Best on M365 Copilot.
M365
GPT
Claude
PolishDraft an escalation email about [ISSUE] to [RECIPIENT/ROLE]. Structure it as: (1) Subject line that conveys urgency without alarm, (2) Brief context — what the issue is and when it started, (3) Impact — how this is affecting the business/team/customer right now, (4) Actions already taken — what has been tried so far, (5) Specific ask — exactly what you need from the recipient, (6) Deadline — when a response or action is needed by. Tone: factual, urgent but professional, solution-oriented. Avoid blame.
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Negotiation Email — Free M365 Copilot AI Prompt
Negotiation Email — free advanced AI prompt: write a professional negotiation email. Best on M365 Copilot. Tag: email.
M365
GPT
Claude
PolishDraft an email negotiating [WHAT — pricing / terms / timeline / scope] with [RECIPIENT]. Be firm but fair. Present your position with reasoning, propose a compromise, and keep the relationship positive.
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Polite Decline Email — Free M365 Copilot AI Prompt
Free beginner AI prompt for executives: professionally decline a request, invitation, or proposal while maintaining the relationship. Best on M365 Copilot.
M365
GPT
Claude
Gemini
PolishDraft a polite but clear email declining [REQUEST/INVITATION]. The email should: (1) Thank them for thinking of me/us, (2) Clearly state that I am unable to accept, (3) Give a brief, professional reason without over-explaining, (4) Offer an alternative if appropriate — suggest another person, different timing, or a smaller commitment, (5) End on a positive note that keeps the door open for future opportunities. Tone: respectful, warm, definitive. Keep under 120 words.
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Post-Meeting Follow-Up Email — Free M365 Copilot AI Prompt
Free beginner AI prompt for managers: draft a professional follow-up email summarising what was discussed and next steps. Best on M365 Copilot.
M365
GPT
Claude
PolishDraft a follow-up email after my meeting about [TOPIC] with [ATTENDEES]. Include: (1) Thank them for their time, (2) Summarise the key points discussed (3-4 bullets), (3) List the agreed action items with owners and deadlines, (4) Confirm the next meeting date if one was scheduled, (5) Attach or reference any documents mentioned. Tone: professional, warm, action-oriented. Keep it under 200 words.
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Priority Email Triage — Free M365 Copilot AI Prompt
Free beginner AI prompt: Priority Email Triage — quickly triage and respond to your most important emails with AI-drafted replies. Works in M365 Copilot.
M365
PolishReview my unread emails and identify the top 5 that need my attention most urgently. For each one: (1) Sender and subject, (2) Why it is urgent — deadline, escalation, decision needed, (3) Suggested response — a draft reply I can review and send, (4) Estimated time to handle. Sort by urgency with the most critical first.
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Professional Email Rewrite — Free M365 Copilot AI Prompt
Free beginner AI prompt for managers: transform a casual or rough email draft into a polished, professional message. Works in M365 Copilot. Tag: email.
M365
GPT
Claude
Gemini
PolishRewrite this email in a professional tone that conveys urgency without being aggressive. Keep it under 150 words. Maintain the core message but make it suitable for a senior leadership audience. Preserve any specific dates, numbers, or action items mentioned.
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Professional Thank You Email — Free M365 Copilot AI Prompt
Free beginner AI prompt for teams: write a genuine thank you that strengthens the relationship. Works in M365 Copilot. Tags: email, thank-you.
M365
GPT
Claude
PolishWrite a thank you to [RECIPIENT] for [WHAT]. Make it: (1) Specific about impact, (2) Genuine, (3) Under 100 words, (4) Include forward-looking statement. Avoid generic phrases.
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Reference Request Email — Free M365 Copilot AI Prompt
Reference Request Email — free beginner AI prompt: ask someone to be a reference professionally. Best on M365 Copilot. Tag: email.
M365
GPT
Claude
PolishDraft an email asking [PERSON] to be a reference for [OPPORTUNITY]. Include: why you are asking them specifically, what the opportunity is, what topics they might be asked about, and make declining easy.
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Warm Introduction Email — Free M365 Copilot AI Prompt
Warm Introduction Email — free beginner AI prompt: write an introduction connecting two people. Best on M365 Copilot. Tag: email.
M365
GPT
Claude
PolishWrite an introduction connecting [PERSON A] and [PERSON B]. Include: (1) Context on why they should connect, (2) One sentence about each person, (3) Suggestion for what to discuss, (4) Make it easy to reply. Tone: warm, brief.
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