Public Review Response — Free ChatGPT AI Prompt

Free beginner AI prompt for support agents: respond to a public review professionally. Works in ChatGPT. Tag: customer-service.

Tested by a human Beginner 👤 Support 👤 Marketing 👤 Manager
Write a response to this [POSITIVE / NEGATIVE / MIXED] public review: [PASTE REVIEW]. Guidelines: (1) Thank them for the feedback, (2) Address specific points they raised, (3) For negative items: acknowledge and explain what we are doing about it, (4) For positive items: reinforce and share appreciation, (5) Invite them to contact us directly for resolution. Tone: professional, gracious, genuine. Keep under 100 words.

Works on

⭐ ChatGPT (Best) 🟠 Claude

Copy & Open in

ChatGPT 🟠 Claude

Prompt is copied to your clipboard when you click

Tips for Best Results

  • Respond to every review — good and bad — within 24 hours
  • Never get defensive in public responses — take disputes offline
  • Future customers read your responses more than the original review

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