FAQ Generator

Generate a comprehensive FAQ document from product info, support tickets, or customer conversations

🧪 Tested by a human Beginner 👤 Customer Service 👤 Marketing 👤 It Admin
Generate a comprehensive FAQ document about [PRODUCT/SERVICE/TOPIC]. Include at least 15 questions and answers organised into these sections: (1) Getting Started — basics and setup, (2) Features & Usage — how to use key features, (3) Troubleshooting — common problems and fixes, (4) Billing & Account — pricing, plans, cancellation, (5) Security & Privacy — data handling and compliance. Each answer should be 2-3 sentences, written in plain language. Include a "Still need help?" section at the end with contact information.

Works on

⚡ M365 Copilot ⭐ ChatGPT (Best) 🟠 Claude 🔵 Gemini

Copy & Open in

🟢 ChatGPT 🟠 Claude 🔵 Gemini

Prompt is copied to your clipboard when you click

Tips for Best Results

  • Replace [PRODUCT/SERVICE/TOPIC] with your specific subject
  • In Copilot Chat (Work mode), reference support ticket data or SharePoint knowledge base
  • Use real customer questions from your support inbox for authenticity
  • Follow up with “Now create a chatbot decision tree based on these FAQs”

📎 More Prompts

Customer Complaint Response

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Draft a response to this customer complaint: [PASTE COMPLAINT]. The response must: (1) Address the customer by name, (2) Acknowledge their frustration specifically — show you read and understood their complaint, (3) Apologise sincerely without deflecting blame, (4) Explain what caused the issue in simple terms (no jargon), (5) Detail the resolution — what you are doing to fix it, (6) Provide a timeline for resolution, (7) Offer appropriate compensation or goodwill if warranted, (8) Invite them to contact you directly for follow-up. Tone: empathetic, professional, solution-focused. Keep under 200 words.
⭐ M365 🟢 GPT 🟠 Claude 🔵 Gemini

Customer Feedback Analyser

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Analyse this customer feedback data and provide: (1) Sentiment Overview — percentage positive, neutral, negative, (2) Top 5 Praise Points — what customers love most, (3) Top 5 Pain Points — what customers complain about most, (4) Trending Themes — patterns that appear across multiple pieces of feedback, (5) Quick Wins — 3 improvements that would address the most common complaints with minimal effort, (6) Strategic Recommendations — 2-3 bigger changes that could significantly improve satisfaction, (7) Verbatim Highlights — the most impactful positive and negative quotes. Present with specific numbers where possible.
⚡ M365 🟢 GPT ⭐ Claude 🔵 Gemini

Customer Onboarding Welcome

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Create an onboarding email sequence for a new customer who just purchased [PRODUCT/SERVICE]. Email 1 (Day 0): Welcome and quick start. Email 2 (Day 3): Key feature highlight. Email 3 (Day 7): Tips for getting the most value. Email 4 (Day 14): Check-in and support offer. Each email: warm, helpful, under 150 words, with one clear action.
⚡ M365 ⭐ GPT 🟠 Claude
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