FAQ Document Creator

Create an FAQ from anticipated questions

🧪 Tested by a human Beginner 👤 Communications 👤 Support
Create [NUMBER] FAQ for [TOPIC] for [AUDIENCE]. Cover: basic questions, how it affects them, technical questions, concerns, next steps. 2-3 sentences per answer.

Works on

⭐ M365 Copilot (Best) 🟢 ChatGPT 🟠 Claude

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🟢 ChatGPT 🟠 Claude

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  • Try this prompt in M365 Copilot for best results with your work data
  • Customise the variables in square brackets with your specific details
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Draft a change management communication for [CHANGE — new system / process update / policy change / tool migration]. Include: (1) What is changing and why, (2) What stays the same (reassurance), (3) Timeline with key dates, (4) Training and support available, (5) FAQ for common concerns, (6) Feedback channel. Tone: supportive, clear, proactive.
⭐ M365 🟢 GPT 🟠 Claude

Company-Wide Announcement

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Draft a company-wide announcement about [NEWS — new policy / leadership change / office move / product launch / restructure]. Include: (1) What is happening (clear, direct), (2) Why this matters, (3) How it affects employees, (4) Timeline, (5) What they need to do, (6) Where to ask questions. Tone: transparent, confident, and empathetic. Under 250 words.
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Crisis Communication Draft

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Draft crisis communications for [SITUATION — service outage / data incident / safety issue / PR crisis]. Create: (1) Initial acknowledgement (within 1 hour — short, factual), (2) Detailed update (within 4 hours — what we know, what we are doing), (3) Resolution communication (when resolved — what happened, what we learned). Each version for: internal staff, customers, and media (if needed).
⚡ M365 🟢 GPT ⭐ Claude
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