Crisis Communication Draft

Draft urgent communications during a crisis or incident

🧪 Tested by a human Advanced 👤 Communications 👤 Manager 👤 Executive
Draft crisis communications for [SITUATION — service outage / data incident / safety issue / PR crisis]. Create: (1) Initial acknowledgement (within 1 hour — short, factual), (2) Detailed update (within 4 hours — what we know, what we are doing), (3) Resolution communication (when resolved — what happened, what we learned). Each version for: internal staff, customers, and media (if needed).

Works on

⚡ M365 Copilot 🟢 ChatGPT ⭐ Claude (Best)

Copy & Open in

🟢 ChatGPT 🟠 Claude

Prompt is copied to your clipboard when you click

Tips for Best Results

  • Speed matters — communicate what you know even if incomplete
  • Never speculate — state facts only
  • Show empathy and accountability

📎 More Prompts

Change Management Communication

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Draft a change management communication for [CHANGE — new system / process update / policy change / tool migration]. Include: (1) What is changing and why, (2) What stays the same (reassurance), (3) Timeline with key dates, (4) Training and support available, (5) FAQ for common concerns, (6) Feedback channel. Tone: supportive, clear, proactive.
⭐ M365 🟢 GPT 🟠 Claude

Company-Wide Announcement

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Draft a company-wide announcement about [NEWS — new policy / leadership change / office move / product launch / restructure]. Include: (1) What is happening (clear, direct), (2) Why this matters, (3) How it affects employees, (4) Timeline, (5) What they need to do, (6) Where to ask questions. Tone: transparent, confident, and empathetic. Under 250 words.
⭐ M365 🟢 GPT 🟠 Claude

Crisis FAQ Generator

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Create an urgent FAQ for [CRISIS] targeting [AUDIENCE]. Include: (1) What happened, (2) 15-20 anticipated questions by frequency, (3) Approved answers, (4) Default response for unlisted questions, (5) Spokesperson contacts. Update as new info becomes available.
⚡ M365 🟢 GPT ⭐ Claude
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