Incident Comms Generator

Select your outage type, severity level, and target audience. The tool generates a complete set of status updates — initial notification, investigation update, and resolution message — ready to copy and send.

Toggle Creative Mode for a lighter, more human version of each update — perfect for internal Slack or Teams channels where a bit of humour helps during stressful outages.

Yes! The templates include placeholder tokens like {eta} and {cause} that you replace with your specific details. Copy, customise, and send.

Internal IT team, all staff, executive leadership, and external stakeholders. Each audience gets appropriately formal language and relevant detail levels.

Yes! Click the email button to create a new email with the subject and body pre-filled using a mailto link. Works with Outlook, Gmail, and any default email client.

Yes! This is V1 and we’d love your feedback. Visit our feedback page to suggest new templates or features.