MB-920 Study Guide

Microsoft Dynamics 365 Fundamentals (ERP)

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🚫 This exam was retired on 2025-12-31 — Replacement: Role-based D365 certs
Fundamentals Dynamics 365 🚫 Retired
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This exam was retired on 2025-12-31. Replacement: Role-based D365 certs

Exam Quick Facts

DetailValue
Exam CodeMB-920
TitleMicrosoft Dynamics 365 Fundamentals (ERP)
LevelFundamentals
Pass Score700 / 1000
Duration45 minutes
Questions~40-60
Cost$99 USD (varies by region)
SchedulingPearson VUE
Skills UpdatedDecember 23, 2024

Study Resources

ResourceLink
Official Exam PageMicrosoft Learn — MB-920
Official Study GuideMicrosoft Study Guide
Free Practice AssessmentStart Practice Assessment
Exam SandboxTry the exam interface

Skills at a Glance

Skill AreaWeight
Describe Dynamics 365 Supply Chain Management35-40%
Describe Dynamics 365 Finance30-35%
Describe the core capabilities of the finance and operations apps25-30%

Who is this exam for?

This Dynamics 365 certification covers Microsoft’s business applications platform. It tests your ability to configure, customise, and manage Dynamics 365 solutions for specific business functions. This is a fundamentals-level exam — no hands-on experience is required, though basic IT knowledge helps.

This exam was retired on 2025-12-31. Consider Role-based D365 certs as the replacement path.


Skills Measured

Describe Dynamics 365 Supply Chain Management (35–40%)

This domain covers the skills needed to work with the topics described below. Study each objective carefully and use the linked resources to deepen your understanding.

Describe Supply Chain Management core capabilities

  • Describe use cases of Supply Chain Management
  • Describe products and released products
  • Describe product master records, product variants, and product dimensions
  • Describe pricing and discounts in relation to trade agreements
  • Describe intercompany capabilities

Describe the manufacturing process

  • Describe lean, discrete, and process manufacturing
  • Describe manufacturing strategies
  • Describe bills of materials (BOMs), formulas, routes, and operations as they relate to production orders
  • Identify the production lifecycle stages
  • Describe shop floor management
  • Describe master planning and planning optimization

Describe inventory and warehousing capabilities

  • Describe costing methods
  • Describe on-hand inventory capabilities
  • Identify types of inventory journals
  • Describe quality management capabilities
  • Describe use cases for Warehouse Management Systems (WMS)
  • Describe use cases for Transportation Management Systems (TMS)
  • Describe use cases for landed cost

Describe the sales and procurement processes

  • Describe the order-to-cash process
  • Describe the sales order creation process
  • Describe the fulfillment process, including inventory reservations and picking and packing
  • Describe the procure-to-pay process
  • Describe purchase requisitions
  • Describe the purchase order creation process
  • Describe purchase order receipts

Describe Dynamics 365 Finance (30–35%)

This domain covers the skills needed to work with the topics described below. Study each objective carefully and use the linked resources to deepen your understanding.

Describe Finance core capabilities

  • Describe use cases of Finance
  • Describe organization and legal entities
  • Describe reporting currency and accounting currency
  • Describe tax capabilities
  • Describe cost accounting concepts

Describe general ledgers

  • Describe charts of accounts, including main accounts
  • Describe the concept of a fiscal calendar
  • Describe financial dimensions and dimension sets concepts
  • Describe the accounting structure
  • Describe financial journal concepts
  • Describe periodic financial processes

Describe accounts payables and accounts receivables

  • Describe core accounts payable components, including vendors, purchase orders, and vendor invoices
  • Describe vendor payments and settlements, including three-way matching concepts
  • Describe core accounts receivable components, including customers, customer invoices, and free text invoices
  • Describe credit management processes
  • Describe the collection process
  • Describe the concept of subscription billing

Describe expense management, fixed asset management, and budgeting

  • Describe cash and bank management concepts
  • Describe expense management capabilities
  • Describe fixed asset management capabilities
  • Describe budgeting capabilities

Describe the core capabilities of the finance and operations apps (25–30%)

This domain covers the skills needed to work with the topics described below. Study each objective carefully and use the linked resources to deepen your understanding.

Describe the finance and operations apps

  • Describe enterprise resource planning (ERP)
  • Describe the business value of Commerce
  • Describe the business value of Human Resources
  • Describe the business value of Project Operations
  • Describe finance and operations apps use cases
  • Explore the finance and operations user interface

Describe reporting and integration capabilities

  • Describe built-in reporting capabilities, including workspaces
  • Describe options for analyzing data by using Power BI
  • Describe Microsoft Office 365 integration capabilities, including Microsoft Excel, SharePoint, and Teams
  • Describe Microsoft Power Platform integration options

Describe common features

  • Describe security capabilities
  • Describe workflow capabilities
  • Describe the concept of batch jobs

What to Study Next

Based on this exam, here are related certifications to consider:


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