AB-210: Dynamics 365 Sales AI Consultant Associate
Browse certifications
Exam Resources
Official learning paths, exam details, skills measured, and community resources to supplement your study.
About the AB-210 Exam
Configure AI-enhanced Dynamics 365 Sales — the four sales agents, Copilot, predictive scoring, and the lead-to-cash pipeline (Microsoft’s beta cert AB-210).
AB-210 is a beta exam (schedulable now via Pearson VUE at a reduced fee) that replaces the retiring MB-280. It validates your ability to design and configure AI-enhanced sales solutions across the lead-to-cash process.
Master Exam AB-210 (Accelerating Sales Pipelines with AI in Dynamics 365) — configure Dynamics 365 Sales core features for AI (business process flows, the Sales security model, the product catalog, mailboxes, and Microsoft 365 integration), optimize AI-driven sales (Sales accelerator, work assignment, conversational intelligence, predictive lead and opportunity scoring, relationship intelligence, forecasting, and goals), qualify and prioritize leads with the Sales Qualification Agent, develop deals with the Sales Opportunity Agent, Sales Close Agent, and Sales Research Agent, and extend Sales with the mobile app, Teams calling, an SMS channel, and Power Platform (Power Automate, embedded Power Apps and Power BI).
Who Should Take This Exam?
The AB-210 is designed for IT professionals with some hands-on experience. 6-12 months of hands-on experience recommended.
Typical study time: 4-8 weeks of focused study
Exam Quick Facts
| Detail | Value |
|---|---|
| Exam Code | AB-210 |
| Title | Dynamics 365 Sales AI Consultant Associate |
| Duration | 120 minutes |
| Questions | 40–60 |
| Pass Score | 700 / 1000 |
| Cost | $165 USD |
| Provider | Pearson VUE |
| Validity | Renew annually (free via Microsoft Learn) |
| Question Types | Multiple choice, Multiple response, Drag-and-drop, Case study |
| Official Page | View on Microsoft Learn → |
Exam Domains & Weights
The AB-210 exam covers 5 domains. Focus your study time based on the weights below — higher-weighted domains have more exam questions.
| Domain | Weight | Practice Qs |
|---|---|---|
| Configure Dynamics 365 Sales core features for AI | 15-20% | 45 |
| Optimize AI-driven sales | 20-25% | 58 |
| Qualify and prioritize leads by using AI | 15-20% | 45 |
| Develop deals by using intelligent opportunity research | 25-30% | 70 |
| Extend and enhance Sales | 10-15% | 32 |
| Total | 100% | 250 |
💡 Study tip: Develop deals by using intelligent opportunity research carries the most weight (25-30%) — start there. Extend and enhance Sales has the least (10-15%), but don’t skip it — exam questions can come from any domain.
Practice Exam — 250 Questions
Prepare for the AB-210 with our 250-question practice exam covering all 5 exam domains. Every question includes detailed explanations and maps to official exam objectives.
What you get:
- ✅ Exam simulation mode with timer
- ✅ Spaced repetition for weak areas
- ✅ Detailed explanations for every question
- ✅ Progress tracking across domains
- ✅ 20 free questions — no account needed
Microsoft Certification Path
Microsoft certs follow three levels: Fundamentals → Associate → Expert. Start with a Fundamentals cert in your area, then work up.
Related Microsoft Certifications
If you’re studying for the AB-210, you might also be interested in these Microsoft certifications:
- AB-900: Copilot & Agent Admin Fundamentals — 250 practice questions
- AI-901: Azure AI Fundamentals — 265 practice questions
- AZ-900: Azure Fundamentals — 250 practice questions
- DP-800: SQL AI Developer — 250 practice questions
- DP-900: Azure Data Fundamentals — 250 practice questions
Study Tips
- Start with the heaviest domain — focus your time where the exam focuses its questions
- Use our practice exam — try the 20 free questions first to gauge your readiness
- Review explanations — don’t just check if you got it right; read why each answer is correct
- Simulate exam conditions — use the timed exam mode to practice under pressure
- Check the official page — official exam details always have the latest objectives
Compare AB-210 across AWS & Google Cloud → Cert Compass